Privacy policy

At RE-SOURCE AU (ABN: 30 158 806 335), your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information. We are committed to maintaining the confidentiality and security of your data as you enjoy our luxury sourcing services.

 

1. Information We Collect

The type of personal information we collect is to provide you with the best possible service. The types of information we may collect include:

  • Personal Details: Name, contact information (email, phone number), and address.

  • Payment Information: Billing details and payment methods, processed through secure platforms.

  • Order Information: Details about the luxury items you request or purchase.

  • Communication Data: Correspondence via email, phone, or other communication channels.

  • Technical Data: Information about your device, IP address, browser type, and website interactions through cookies and similar technologies.

 

2. How We Use Your Information

RE-SOURCE AU uses your personal information to:

  • Facilitate and manage your luxury sourcing requests and orders.

  • Communicate with you about your orders, deliveries, and any updates.

  • Provide customer support and respond to inquiries.

  • Process payments and prevent fraud.

  • Enhance your experience on our website through personalized content and recommendations.

  • Comply with legal obligations and protect our rights.

 

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information. However, we may share your information with trusted third parties in the following cases:

  • Service Providers: We work with select partners to fulfill orders, process payments, and deliver luxury goods. These partners are contractually obligated to protect your information and use it only for the services they provide on our behalf.

  • Legal Compliance: If required by law or to protect RE-SOURCE AU’s legal rights, we may disclose personal information to regulatory authorities or in response to legal processes.

  • Business Transfers: In the event of a merger, acquisition, or other business transaction, your personal information may be transferred as part of the business assets. In such cases, we will notify you of the change.

 

4. Data Security

We take data security seriously and use industry-standard measures to protect your personal information. This includes encryption, secure servers, and strict access controls. While we take all necessary precautions, no system is completely foolproof. Therefore, we cannot guarantee absolute security of your data.

 

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze website usage. Cookies allow us to:

  • Track website performance and user interactions.

  • Personalize content and recommendations.

  • Improve functionality and ensure secure transactions.

You can control cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of our website.

 

6. Your Privacy Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Update or correct any inaccurate information.

  • Deletion: Request the deletion of your personal data, subject to legal and business requirements.

  • Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at [contact information].

 

7. Children Policy

We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not share any personal information with us unless you have obtained permission from, and are supervised by, a parent or legal guardian.

 

8. International Data Transfers

As a global luxury sourcing service, RE-SOURCE AU may transfer your personal information to countries outside your region. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.

 

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the date of the latest revision. We encourage you to review this policy regularly.

 

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at contactus@resourceau.com