Terms & Conditions
Please read the Terms & Conditions prior to any purchase or sourcing request.
RE-SOURCE AU
RETURNS
All items sourced with RE SOURCE AU are final and not refundable unless the wrong item has been received.
This policy exists due to the exclusiveness of the supply we source
SHIPPING
Your desired item will be shipped directly to you via RE SOURCE AU or your designated shopper. Our shoppers are based worldwide and you will be connected to your shopper upon the invoice being issued.
IMPORT TAXES
Please note that RE-SOURCE AU is not responsible for any additional import taxes or duties that may be applied when your order arrives in your destination country.
SOURCING FEE
Please note our fixed sourcing fee is non-refundable when invoiced.
If you choose to cancel the order at invoicing, the sourcing fee will still apply.
If for any other reason the order is cancelled - the sourcing fee will still apply.
WATCH x HERMES BIRKIN/KELLY SOURCING
For all new clients, a non-refundable $150 AUD fee is required prior to receiving pricing on Watches or Hermès Birkin/Kelly pieces.
This fee reflects the extensive time and global market research our team invests to secure the most competitive and exceptional pieces. The $150 will then be credited towards your final purchase at checkout, ensuring it contributes directly to your dream piece.
For further details, please enquire within.
RE-SOURCE - PRE LOVED
REFUNDS
All items sourced with RE SOURCE PRE LOVED are final and not refundable.
SHIPPING
Your item bought through RE SOURCE PRE LOVED will be shipped directly to you from the seller.
Free shipping Australia wide
You will be contacted via our team for shipping fees if based outside Australia